Infrastructure Analyst - END USER
Permanent
York - Hybrid (2 days Onsite Per Week)
* Previous experience in a modern workspace environment (3 Years).
* Technical experience supporting complex IT services and solutions (5 years).
* Experience of IBM MaaS360, or similar MDM solutions.
* Experience in the use of Kace, or similar Imaging and deployment platforms.
* Expert technical knowledge of Windows based end user solutions.
* Expert technical knowledge of Microsoft 365 specifically Intune and Autopilot.
* Experience of security tools for the End user estate.
* Good understanding of infrastructure monitoring and how this supports good service performance and supports SOC’s.
* Experience working to SLA/KPIs.