We are looking for a Hotel Reservationist to join our growing Reservations team to support providing first-class customer service, along with taking hotel bookings from our guests. We seek individuals passionate about going above and beyond for customers to create an exceptional first impression of Carden Park Hotel.
Your day with Team Carden:
* Ensuring guests receive the best possible service
* Providing potential guests with accurate, up-to-date information on room availability, pricing, spa, and outdoor activities
* Amending existing bookings to accommodate guest requirements
* Maximising sales
* Teamwork
Full-time, 40 hours per week, with rotational evenings and weekends. Flexible working arrangements available, including the option of homeworking.
Salary: £26,195 per year plus extensive benefits.
The Perks of Team Carden:
Join a team where hard work is balanced with fun. Our benefits include:
* Generous bonus scheme / share of service charges
* Discounted hotel accommodation for staff, family, and friends
* Discounted food and drinks in the hotel outside of shifts
* Discounted access to our award-winning 5-star spa, treatments, and retail
* Free staff lunch
* Free on-site parking
* Access to perks platforms offering high street discounts and wellbeing support
* Free Golf and Leisure Club membership, including gym and swimming pool access
* Free regular transport via mini-bus from Wrexham
* Opportunities for progression and career development through funded qualifications
* Discounted outdoor pursuits facilities
* Two paid charity days per year
Due to Carden Park's rural location, applicants should have access to a vehicle or reliable transportation.
Be Part of Team Carden:
Delivering world-class service is central to our ethos. As the first point of contact, your friendly, informative, and efficient service will make a lasting impression. You should be confident in computer skills, possess excellent telephone manners, and enjoy engaging with guests to showcase all that Carden Park Hotel offers. Previous hotel reservation experience is preferred but not essential; we value transferable skills and will support your development into the role.
#J-18808-Ljbffr