1. Permanent, Winchester
2. £27,000 - £29,000 per annum
About Our Client
Our client is based in Winchester and due to a busy period and various ongoing projects, the Customer Service team is looking for additional support.
Job Description
3. Assist customers with queries, ensuring their concerns are resolved promptly and professionally.
4. Provide accurate information about their products and services.
5. Manage customer accounts, including updates and record-keeping.
6. Handle incoming calls and emails with a customer-focused approach.
7. Identify customer needs and offer suitable solutions or recommendations.
8. Collaborate with team members to maintain high service standards.
9. Ensure compliance with industry regulations and company policies.
10. Contribute to the continuous improvement of customer service processes.
The Successful Applicant
In orde to be considered for the Customer Service Agent vacancy you must be able to do most, if not all of the above.
What's on Offer
11. Competitive salary ranging from £27,000 to £29,000 per annum.
12. Permanent position.
13. Opportunities for professional growth and development.
14. A supportive and professional working environment.
If you are ready to take the next step in your career as a Customer Service Agent, apply now to join this rewarding role now!