Receptionist Wilmslow Manor Care Centre Administration and Reception Part time Permanent
Our stunning care home Wilmslow Manor Care Centre is a purpose-built care facility situated in the popular town of Wilmslow, Cheshire, 11 miles south of Manchester city centre. The home is registered to provide care to 66 residents who have a variety of care needs including residential, nursing and dementia residential The home provides the highest standards of safety, comfort and care to residents. We invest in the latest technology, and offer a purposeful programme of daily activity and gentle exercise to enhance the experience, care and wellbeing of our residents. All team members are hand selected for their warmth and passion, they have a full induction and ongoing training from our in house trainers in conjunction with the New Care Academy. New Care has had no agency staff use for over 5 years as we employ a permanent staff team to ensure continuity of care to residents from staff that know them and that residents know and trust. Across New Care all of our staff are paid the national minimum wage or above.
We are seeking to appoint a kind, caring and organised Receptionist join our team. To provide an efficient receptionist service ensuring that residents, guests and all visitors to the home are treated courteously and efficiently at all times. We have a 26.25 hours contract available with an hourly rate of £12.25! Shift times are 0900-1700, with alternate weekend working.
Role Responsibilities:
1. Provision of an inviting and welcoming reception service to visitors, ensuring security is maintained at all times, including the maintenance of the visitors signing in records.
2. Deal with prospective residents and their families who are enquiring about the home and show prospective residents and their families/carers around the home.
3. Provide a receptionist service including answering telephone calls, dealing with enquiries and transferring calls to the appropriate department or person.
4. To provide support to the Home Administrator as and when required.
Skills and experience required:
5. A welcoming and approachable attitude is essential.
6. A well organised approach, maintaining a tidy environment and a helpful attitude are essential.
7. The ability to build positive relationships with residents, relatives, staff and other visitors to the home is essential.
8. Good time management skills are essential.
9. Ability to work as part of a team to make sure the administration and receptionist department runs smoothly is essential.
The Benefits
Opportunities to progress through our career paths into more senior and management roles
10. Bank holiday and overtime enhancements
11. 5.6 weeks annual leave per annum
12. Paid DBS
13. Uniform provided
14. Paid training
15. Refer a friend referral scheme, for the following roles only – Registered Nurse, Team Leader / Senior Care Assistant and Care Assistant
16. Excellent induction programme for new starters
17. A rewarding career with lots of opportunities to progress within the company
18. Ongoing support and training for nationally recognised qualifications
19. A competitive rate of pay
20. Cycle to work scheme
21. Wellbeing programmes
22. Recognition awards – employee of the month and golden tickets
23. Ongoing career development
24. Travel plan – walk or ride a bike and get a free meal that day
25. Christmas Bonuses
26. Pension scheme
27. Early Pay - access to your money as you earn (pay advance)