Commercial Support Administrator - Warranty & Recharge
About this Role
This is an ideal opportunity for someone who thrives in a fast-paced admin environment and enjoys playing a key part in making operations run smoothly. Youll be supporting our Commercial and Operations teams by managing recharges, warranty claims, and customer queries with accuracy and professionalism.
* Be the first point of contact for customer queries on recharges and warranties
* Process recharges accurately and liaise with Finance to ensure timely invoicing
* Submit and follow up on warranty claims with manufacturers
* Investigate downtime claims using supporting documentation and internal resources
* Generate reports and KPIs to help drive team performance
About You
Youve likely worked in a similar role and know how to keep calm under pressure. Youre naturally organised, confident working with data, and happy to get stuck into a variety of tasks. Youre a strong communicator who takes pride in accuracy and ownership.
1. Previous experience in a commercial support or administrative role
2. Strong attention to detail and time management skills
3. Confident communicator across teams and with external partners
4. Comfortable working with internal syst...