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About the Company
Anns Home Care is recruiting a full-time, as-and-when Team Leader to join our busy Home Care Team in Belfast. The successful candidate will be responsible for monitoring the quality of care provided to clients in their own homes, ensuring high standards and client satisfaction. Flexibility to work unsociable hours if required is essential.
Anns Home Care is a family-run agency with 25 years of experience in delivering and managing home care services. Our Care Assistants are at the heart of our operations, providing frontline care to elderly and vulnerable individuals, supporting their independence and daily activities.
If interested, please call Kelly or apply now. We will contact you if you meet our requirements.
Key Requirements
* Minimum of 3 years experience in healthcare
* NVQ Level 2 qualification or higher
* Access to a car and full driving license
* Excellent organizational and time management skills
* Strong communication and interpersonal skills
* Ability to work independently and meet deadlines
* Empathy and understanding towards clients and their families
* Leadership, support, and supervision skills
Key Tasks and Duties
* Maintain high standards of care, professionalism, and presentation by example
* Participate in and supervise care delivery to meet clients' physical, social, intellectual, and emotional needs, respecting dignity and independence
* Promote best practice through spot checks and staff supervisions
* Monitor the quality of care delivered
* Prepare, implement, review, and update client care plans
* Maintain confidentiality at all times
* Uphold professional standards among carers and promote company values
* Keep accurate and confidential records per company policy
* Conduct risk assessments in clients' homes periodically
* Assist in implementing new care packages and ensure timely placement of care plans
* Support induction and training of new care workers
* Provide reports on complaints, accidents, and incidents
* Support rota management and scheduling activities
* Participate in the company's Quality Control program
* Undertake shift cover activities as needed
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