Your mission at LINDAL To receive and process customer purchase orders, amendments, and queries. Liaise directly with customers and account managers regarding their orders and work with the wider Supply Chain team to meet departmental and organisation KPI targets. Coordinate purchase orders from customers Process customer purchase orders into the business ERP system Coordinate and amend customer purchase orders as required Coordinate sales order acknowledgments to customers Update the business ERP system to ensure accurate customer price lists Check input of sales orders for accuracy Manage customers with up-to-date delivery information relating to their purchase orders Obtain freight quotations for export shipping Liaise with nominated freight forwarders to arrange customer shipments Prepare and issue export documentation Liaise with other relevant departments with regards to order completion dates Assist Line Manager to make improvements and implement required changes Your profile Education & Experience Requirement Educated to a good standard including Maths and English. (GCSE grade C or above, or equivalent) IT skills – MS Office (intermediate) Experienced in the use of Microsoft Applications Able to prioritise tasks Good communicator with ability to interface effectively with customers and colleagues Excellent sales admin / customer service skills Experienced with export documentation and incoterms Experience working within an established team Preferred Skills & Abilities Time management skills Analytical skills Ability to establish and develop relationships with internal and external sources Confidence on the phone Ability to remain calm in stressful situations Able to meet multiple deadlines Self-motivation Why us? We offer an environment where all employees have the opportunity to develop, supported by the entire management team. Pay will be commensurate with industry standards for the role and experience of the successful candidate. Additional benefits include: Pension Flexible holidays Health Cash Plans EAP Hybrid Working 3 office based days. Employee Discounts 25 days Holidays Christmas New Year Time Off Your contact Kris Nagiah HRBP LINDAL Valve Co. Ltd. Information About The Site LINDAL Valve Co. Ltd. is located in a market town in Bedfordshire with good access to the M1 and A5 and public transport. We are a specialist in the design, development, manufacture and supply of aerosol dispensing packaging solutions tailored to meet a broad spectrum of customer needs and market applications. Our product offering includes a comprehensive range of valves, actuators, barrier packs and associated accessories that address the technical and aesthetic dispensing requirements, enabling customers to differentiate and excel in an increasingly competitive marketplace. About Us LINDAL Group was founded in 1959 and today is one of the world’s market leaders in aerosol packaging technology. We offer a broad range of standard and custom aerosol packaging solutions and have become a partner of choice for many of the world’s most prestigious, innovative and trusted brands. Together with our multinational, highly skilled experts and thorough understanding of the current market trends, the company consistently delivers innovative solutions to increasingly complex and long-term projects globally. Our wide-ranging portfolio offers quality packaging solutions for personal care, household, health care, food and technical industries.