Join Our Team as a Senior Customer Service Assistant! 🎉 Are you passionate about delivering top-notch customer service? Do you thrive in a fast-paced retail environment? If so, we want YOU to join our dynamic team in Stevenage! 🌟 Position: Senior Customer Service Assistant Contract Type: Permanent Location: Stevenage Salary: £26,000 - £28,000 per annum What You'll Do: As a Senior Customer Service Assistant, you will be the face of our brand! Your primary responsibilities will include: Providing exceptional service to our valued customers 🤝 Leading and mentoring a team of customer service representatives Resolving customer inquiries and complaints with a positive attitude Ensuring a smooth and enjoyable shopping experience for everyone Collaborating with team members to achieve daily targets 🎯 What We're Looking For: Proven experience in a customer service role, ideally within retail Strong communication and interpersonal skills A proactive approach to problem-solving Ability to handle high-pressure situations with grace A friendly, approachable personality that puts customers first 😊 Why Join Us? Competitive salary with opportunities for growth A vibrant team culture that values collaboration Employee discounts on our fabulous products 🛍️ Ongoing training and development to help you reach your career goals The chance to make a real di...