Job Description:
Head of Regulatory Developments
Competitive Salary, Bonus & Benefits
UK / Hybrid
Permanent
We make health happen
At Bupa, we’re here to help people live longer, healthier, happier lives – and make a better world. We’re a health insurer and provider with no shareholders, so our customers are always our focus. This role plays a vital part in helping us deliver on our purpose by ensuring our regulated insurance entities operate within the highest standards of regulatory compliance.
As Head of Regulatory Developments, you’ll lead our engagement with UK regulators, including the Financial Conduct Authority and the Prudential Regulation Authority. You’ll be at the forefront of regulatory change, helping us stay ahead of evolving requirements and best practices. Your work will directly support our Chief Compliance Officer and Insurance CRO, helping shape a culture of integrity, transparency and good customer outcomes across our insurance businesses.
Key Responsibilities
1. Lead regulatory engagement for Bupa’s UK insurance entities, including managing relationships with the FCA
2. Coordinate responses to regulatory requests
3. Drive horizon scanning and regulatory change processes, identifying emerging themes and ensuring the business is prepared
4. Communicate regulatory developments across the business
5. Provide second-line oversight of the Senior Managers and Certification Regime (SMCR) and the Compliance Policy Framework.
6. Advise on complex regulatory matters and support project delivery
7. Oversee regulatory returns, including RMAR and complaints reporting.
What We’re Looking For
8. Significant experience in a senior regulatory advisory role, ideally within financial services / insurance
9. A strong track record of working within a three-lines of defence model
10. Proven ability to identify and articulate regulatory themes and conduct risks
11. Excellent communication and influencing skills, with the ability to simplify complex regulatory concepts.
12. Strong understanding of UK & international regulatory landscape
13. Familiarity with SMCR and compliance frameworks
14. Experience managing diverse teams
15. A solutions-focused mindset
16. A commitment to treating customers fairly and promoting a positive conduct culture.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
17. Management Bonus Scheme (discretionary, annual)
18. Car Allowance (paid as cash)
19. Enhanced pension contributions
20. Private medical insurance (Family cover)
21. 25 days holiday, increasing through length of service, with option to buy or sell
22. Access to our Viva wellbeing programme
23. Discounts on Bupa products and services
24. Opportunities for career development and learning
Why Bupa
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.