Job Overview
We are seeking a friendly, reliable and proactive individual to join our team as a Golf Retail Assistant in our on-site pro Shop to cover on average one day per week plus holiday cover.
Duties
* Greet customers warmly and assist them in selecting golf equipment, apparel, and accessories
* Manage stock levels through effective merchandising and organisation of the retail space
* Upsell products to maximise sales opportunities while maintaining excellent customer service standards
* Process transactions accurately using the point-of-sale system, including handling cash and card payments
* Provide information about products, promotions, and services offered at the golf course
* Maintain cleanliness and organisation of the retail area to ensure an inviting shopping environment
* Communicate effectively with customers in English
* Handle phone enquiries professionally, providing information or directing calls as appropriate
* Assist with inventory management and stock replenishment as needed
* Support team members during busy periods to ensure smooth operations
Qualifications
* Excellent communication skills in English
* Strong organisational skills with the ability to manage time effectively during busy periods
* Basic maths skills for handling transactions accurately
* Experience in merchandising or retail sales is preferred but not essential; training will be provided
* Good phone etiquette and interpersonal skills to engage with diverse customers
* Ability to upsell products tactfully while maintaining high levels of customer satisfaction
* Organised with good time management skills to prioritise tasks efficiently
* Previous experience in a customer service or retail environment is advantageous but not mandatory
This role offers a working environment within a renowned golfing facility, ideal for individuals passionate about delivering outstanding customer service and promoting quality golf products.
Pay: £12.50 per hour
Expected hours: 4 – 20 per week
Benefits:
* On-site parking
* Store discount
Language:
* English (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person