Join Kensington Care Home family to make a real difference:
Service User Care
· To assist service users with all aspects of personal hygiene.
· To provide help in the use of care and aids and other personal equipment to support residents’ needs in areas such as mobility, incontinence and other medical, physical, emotional or mental health issues.
· To provide safe, effective and responsive and palliative end of life care, when required.
· To support the programme of social care and social activities for all service users.
· To report any changes in the health or circumstances of a service user to senior members of staff immediately.
· To document and report all accidents and incidents involving service users, staff or visitors.
· To work as part of a team with the aim of encouraging all residents to remain as independent as possible.
General Duties
· To make and change beds; tidy rooms.
· To promote a high standard of dining experience for our residents - set tables and trays; serve meals; and assist residents who may require assistance with meals.
· To answer emergency bells promptly.
· To be welcoming and show courtesy when answering the door and the telephone (taking contact details and accurate messages).
· To liaise with residents, visitors and families, ensuring a warm, considerate approach in all of your dealings.
· To attend all staff meetings and compulsory training, as directed.
· To work and support the Activities co-ordinator to carry out the daily activities programmes.
Additional Duties
· Assume responsibility for undertaking any work related training in order to fulfil your role
Key Skills & Specifications
· To demonstrate an open and honest, approachable and friendly attitude.
· To demonstrate a caring and compassionate nature.
· To be prepared to undertake (or working towards) NVQ Level 2 and 3 in Health and Social Care.
· To accurately follow instructions in a timely manner.
· Ideally to have had experience within the care industry.
· To be able to demonstrate excellent verbal and written communication skills
· To be able to demonstrate excellent attention to detail and the ability to quickly identify and resolve problems.
· To have the ability to work as part of a team.
· To have a can do attitude.
· To possess a high standard of personal hygiene and appearance
· To be focused on providing a consistently high standard of customer service.
· To be highly motivated to deliver the highest standards of health and social care.
· To demonstrate the ability to work under pressure.
· To demonstrate a flexible attitude towards working hours.
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