Overview
Assistant Manager— We’re looking for a full-time, flexible Assistant Manager to join our team and help us deliver fun, safe, and memorable experiences for all our guests.
Location: Kennedy Centre, Belfast
Working Hours: 30 hours a week, rotating shifts
Salary: negotiable, depending on experience
About us
Family Entertainment Centre Belfast is a place for families to come together, have fun and make lasting memories. We pride ourselves on creating a welcoming atmosphere, a variety of engaging activities, and outstanding customer service.
What we’re looking for
* Fully flexible availability (30+ hours per week)
* Strong leadership and communication skills
* Confident with Microsoft Word and Excel
* Ability to promote the business through social media and other channels
* Excellent time management and attention to detail
What you’ll be doing
* Supervising and motivating the team to deliver excellent service
* Hiring, training and supporting new team members
* Overseeing daily operations to ensure smooth running of the centre
* Interacting with customers, handling queries and resolving complaints
* Ensuring company policies, procedures and standards are met
* Preparing reports and sharing insights with senior management
* Delegating tasks effectively and leading by example
* Identifying issues or risks and taking proactive action
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