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Clerical officer - main reception

Valley
Permanent
North Tees and Hartlepool NHS Foundation Trust
Clerical officer
Posted: 23 January
Offer description

Job Summary

A highly versatile Clerical Officer is required to work at North Tees Hospital covering Main Reception. Shifts: 1 x 12 hours Mon Tue Wed 2pm - 6pm; 1 x 18 hours Wed, Thurs, Fri 8am - 2pm; 1 x 8 hours Thurs, Fri 2pm - 6pm. The majority of the role will involve the preparation and scanning of patient casenotes, retrieval of health records from the Health Records library and various locations across the Trust and ensuring that these are tracked and delivered in a timely and secure manner. This post will also provide administrative support within the Health Records dept such as filing, queries desk, and data entry using computer based systems. The required candidate must have excellent communication skills, be enthusiastic, show initiative and be able to work independently but at the same time be a good team player.


Responsibilities

* Cover Main Reception duties and provide administrative support within the Health Records department.
* Retrieve health records from the Health Records library and other locations across the Trust and ensure they are tracked and delivered in a timely and secure manner.
* Prepare casenotes for all out-patient clinics, internal and outreach sessions, ensuring an accurate, timely quality service to all users.
* Maintain accurate and timely tracking of casenotes into and out of the department via the PAS tracking system.
* Register new patients on the PAS system as required and ensure patient information is up to date, including demographics and patient alerts.
* Carry out filing, respond to queries at the desk and perform data entry using computer-based systems.


Qualifications and Experience

* Essential – GCSE grade C or above in Maths and English (or equivalent qualifications).
* Essential – IT skills.
* Desirable – NVQ2/Level 2 in Business Administration.
* Essential – Proven ability in administration/clerical areas; Computer literate with experience of MS Word, Excel and Outlook; Understanding of Caldicott Principles, Data Protection Act and Freedom of Information Act.
* Essential – Excellent keyboard skills with experience of data input and validation.


Additional Information

* This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires submission for Disclosure to the Disclosure and Barring Service (DBS).
* Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
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