Job Details
Job Title: Warehouse Team Manager
Department: Warehouse Management
Location: Belfast
Reports To: Warehouse Operations Manager
Days of Work: Sunday to Thursday
Hours of Work: Sunday 08.00am -14.00pm Monday to Thursday 9.30am to 18.00pm
Salary: 36K to 38K depending on experience
Role Purpose
As a Warehouse Team Manager at Alliance Healthcare you will be leading an operational section of our business, overseeing day‑to‑day activity to ensure we meet customer needs and drive operational excellence. You will engage and inspire staff to perform to high standards against key performance indicators, advocate the company culture, values and safety standards, and hold regular briefings to keep teams updated on operational requirements.
Key Responsibilities
* Ensure all colleagues are trained and compliant with Good Distribution Practice of Medicinal Products for Human Use and company SOPs.
* Develop and execute a clear operational plan that meets customer expectations.
* Identify opportunities to improve safety culture, reduce costs, and enhance service.
* Investigate and prevent service or operational failures.
* Promote a safety‑first culture and record/report incidents promptly.
* Assist in recruitment and new‑hire onboarding in line with values and behaviours.
* Evaluate team performance, provide constructive feedback and coordinate development plans.
* Create and implement daily resourcing plans to optimise output.
* Deliver training on operational procedures, including GDP and SOPs.
* Advocate and lead the Leading Lights culture within your team.
* Manage absence and support return‑to‑work and welfare discussions.
* Support the Management Team to achieve departmental and company objectives.
* Carry out reasonable requests from Service Centre Management to promote company initiatives.
Key Accountabilities
* Leaders deliver 121s, PDRs, and appraisals; ensure completion of 121s, PDRs and appraisals.
* Conduct return‑to‑work discussions before a colleague’s first day.
* Maintain absence case files following policy.
* Align with Service Centre leaders and HR when necessary.
* Drive a customer‑centric culture, engage internal customers, and champion operational excellence.
* Review processes, recommend improvements, and manage change initiatives.
* Build and nurture a positive culture of change management.
Behavioural Competencies
* Excellent relationship building, conflict management and two‑way feedback.
* Lead by example, promote safety, and communicate effectively.
* Drive a culture of safety first and support colleague engagement.
* Entertain a commitment to organisational vision and values.
Operational Standards and Knowledge
* Report and record performance statistics.
* Proficient with computer and warehouse management systems.
* Commit to adopting and monitoring company procedures and GDP updates.
Skills & Knowledge
* Leadership skills and mindset.
* Experience in people‑management processes, investigations, and disciplinary actions.
* Excellent communication, interpersonal and time‑management skills.
* Proficiency in MS Word and MS Excel.
* Administrative support: letter writing, meeting minutes.
* Influence and engage teams through communication.
* Experience in a safety‑first culture and championing safety standards.
Key Working Relationships
* Service Centre Management Team.
* Colleagues.
* HR Business Partner (occasional).
* Internal and external customers.
Additional Information
* Flexibility required for overtime, including weekends and Bank Holiday work as necessary.
Benefits
Benefits, allowances and rewards information will be available upon offer and may vary by country and local market practices.
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or any other class protected by federal, state or local law. All matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory.
Cencora provides reasonable accommodations to individuals with disabilities during the employment process, consistent with legal requirements. If you wish to request an accommodation, please call 888.692.2272 or email hrsc@cencora.com.
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