Job Description
Your new company and role
* Hays' client is a public sector organisation who are looking for a deployment engineer to assist in their Windows 11 deployment.
* Provide support and advice to staff in the operation of IT equipment.
* Assist in the procurement of IT resources.
* Assist with day-to-day operation of IT equipment owned by the authority.
* Triage and report, through service desk, issues supported by service desk resolver groups i.e., enterprise solutions, infrastructure and security, providing second line support.
* Carry out installation of software and upgrades.
* Liaise with service users and peers to ascertain IT support requirements
* Provide advice to service users.
What You'll Need to Succeed
* Teamwork: Work effectively in a team structure to support service delivery of technical field services.
* Work request management: Monitor, respond to, and actively manage work requests.
* Experience providing support and advice to staff in the operation of IT equipment.
* Operational support: Assist with the day-to-day operation of IT equipment owned by the authority.
* Maintenance and repair: Experience maintaining and repairing IT hardware equipment, escalating repairs as needed.
* Software installation: Experience carrying out software installations and upgrades.
* Clean driving licence
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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