Overview
* Job Role: IT Operations Support
* Location: Hailsham, East Sussex
* Salary: 28,000K- 34,000k (Depending on Experience)
* Working hours: On-site four days a week with one day of remote work per week
* Job Type: Permanent
HRGO Recruitment are seeking an experienced IT Operations Support professional to join our client's global manufacturing company based in Hailsham.
This is an exciting opportunity to work within a fast-paced, collaborative, and forward-thinking environment. You\'ll be the go-to problem solver for a wide range of IT-related issues, ensuring the smooth operation of systems and supporting staff across multiple functions.
If you\'re passionate about technology, enjoy troubleshooting, and want to make a real impact within a business where your contributions are valued -this could be the perfect fit for you.
General Duties:
* Provide timely and effective technical support to staff, including troubleshooting hardware, software, and network issues on a variety of devices.
* Support end-user devices primarily running Windows, with some MacBooks also in use.
* Assist staff with company-issued Apple iPhones and occasionally Android devices.
* Provide remote support to colleagues in our offices across the UK, France, Germany, Italy, and Spain, with occasional travel opportunities.
* Assist with our warehouse management system and ensure smooth IT operations in both office and warehouse environments.
* Purchase IT Hardware/Software to ensure constant supply as needed
Requirements:
* A full driver\'s license and the ability to drive for work purposes.
* Relevant technical qualifications or certifications (e.g., CompTIA, Microsoft Certified Professional) are a plus.
* Strong technical troubleshooting skills with experience in both Windows and MacOS environments.
* Familiarity with mobile device support (especially iPhones).
* Excellent communication and teamwork abilities.
What you will get:
* 23 days holiday plus bank holidays
* Free, onsite parking
* Hybrid working options
* Bright, open-plan office equipped with coffee machines
* The chance to shape A growing business
* Annual company events
If you are interested in this exciting opportunity, please click 'APPLY NOW' and a consultant will be in contact.
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