Position Overview
GEA is a leading supplier of systems for the food, beverage and pharmaceutical sectors. We are seeking a Field Service Engineer to work primarily in the Greater London area, traveling across the UK with overnight stays and shared on‑call duty covering one weekend in eight.
Responsibilities
* Perform maintenance, service and repair of SFT separation equipment at customer sites.
* Complete all site service tasks in a timely manner and keep customers informed throughout.
* Prepare for every visit by ensuring all necessary parts, tools and equipment are available and in good working order.
* Use correct working methods and keep all special tooling safe, clean and operational.
* Communicate clearly with customers, especially when issues may impact costs, performance or equipment life.
* Assist with service and repair tasks in the workshop when required.
* Maintain clean and tidy working areas on‑site and in the workshop, and dispose of waste according to company and customer guidelines.
* Act professionally and courteously, representing the company and providing exceptional customer service.
* Build and maintain effective relationships with customers and promote company values in every interaction.
* Complete all required reports accurately and promptly, complying with company procedures.
* Communicate daily movements clearly to the Service Coordinator.
* Report any damage to tools, equipment or vehicles in a timely manner.
* Take responsibility for the care and maintenance of company‑supplied equipment, including the service vehicle.
* Ensure all equipment and vehicles are maintained according to manufacturer and lease guidelines.
* Be available for overtime and weekends as needed to meet customer timeframes and support business needs.
* Attend and contribute to regular engineering team meetings; remain flexible and adaptable in a dynamic environment.
* Seek opportunities to increase knowledge of company products and enhance understanding of all aspects of separation equipment and processes.
Qualifications
* Minimum City & Guilds qualification in Mechanical Engineering (or equivalent).
* Strong mechanical knowledge is essential; electrical knowledge is an advantage.
* Solid understanding of health and safety practices.
* Background in technical or process engineering.
* Ability to work carefully, methodically and safely, both independently and as part of a team.
* Proficiency with Microsoft Office, especially Word and Excel.
* Ability to meet tight deadlines while maintaining high standards of quality and safety.
* Strong written and verbal communication skills.
* Proactive, flexible team player with confidence and discipline to work independently on‑site and in the workshop.
* Comfortable in a fast‑paced, changing environment with quick adaptation to new challenges.
* Competent in safe operation of heavy equipment, with basic knowledge of lifting and slinging.
* Physically capable and experienced in a hands‑on, physically demanding role.
Legal
Must have the legal right to work in the UK. No visa sponsorship will be offered.
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