Job Description
Field Technician
Guildford
Salary £25,000- £28,000
Our client is looking for a Field Technician to support the troubleshooting, assembly, repair, and testing of electronic and precision medical equipment. Based primarily in a workshop environment, the successful candidate will also attend customer sites to carry out equipment repairs and maintenance as required.
The role requires close collaboration with fellow technicians and the warehouse team to ensure work is completed efficiently, accurately, and within agreed deadlines. The ideal candidate will possess strong technical skills, a proactive approach to problem-solving, and a commitment to delivering high-quality results.
Responsibilities
Diagnose, repair, maintain and test medical devices in the workshop and at customer sites.
Perform fault-finding, mechanical/electrical repairs and electrical safety testing.
Visit customers to carry out repairs and promote service contracts.
Complete service documentation, repair records, customer reports and shipping paperwork.
Reprocess rental, loan and trial equipment.
Support spare parts inventory management and warehouse operations.
Collaborate with customer service, technical support, QA and sales teams.
Contribute to continuous improvement initiatives and technical documentation updates.
Requirements
Experience troubleshooting, testing and repairing technical equipment.
Ability to promote service contracts and identify sales opportunities.
Self-motivated and able to work independently.
Strong organisational, communication, and problem-solving skills.
Awareness of electrical and mechanical health and safety practices.
Team-oriented with a customer-focused approach.
Willingness to travel across the UK and Ireland (up to 50%) and occasionally overseas for training.