Prestige Service Advisor – Main Dealership
Hatfield
Circa £35,000 basic (DOE) + genuine £10,000 bonus
Full-time | Permanent | Mon–Fri 8am–6pm | 1 in 4 Saturdays 8:30am–4pm
The Role
An exciting opportunity has arisen for an experienced Prestige Service Advisor to join a busy and successful main dealership in Hatfield.
You’ll represent a premium automotive brand, delivering exceptional customer care, handling service enquiries, and ensuring each customer enjoys a first-class dealership experience.
If you have solid motor trade experience and a passion for providing professional, efficient service — this could be your next move.
Key Responsibilities
Advise customers on all service, maintenance, and repair work
Handle technical queries and provide clear, accurate information
Book vehicles into the workshop and manage progress updates
Communicate effectively with technicians, service control, and customers
Identify and cross-sell additional repair work, parts, and services
Accurately produce and finalise customer invoices
Deliver a premium-level experience that reflects a prestige dealership brand
Your Background & Skills
Proven experience as a Service Advisor within a main dealership
Strong technical understanding of vehicle servicing and repair processes
Excellent customer service, communication, and interpersonal skills
Organised, professional, and confident in a fast-paced environment
Ability to build long-term relationships and ensure customer loyalty
Full UK Driving Licence required
Benefits
Circa £35,000 basic (DOE) + genuine £10,000 bonus
Full manufacturer training and development opportunities
Work with a prestige brand in a modern, customer-focused dealership
Supportive management team and excellent career progression prospects
Apply now to join a respected prestige main dealership in Hatfield as a Service Advisor — where your expertise, customer focus, and drive will be rewarded with excellent earnings and career growth