Annual wage £13,312.00 Uncapped commission Wages explained Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). Minimum Wage Rates Working week Monday - Friday, 9.00am - 5.00pm. Total hours per week: 40.0 Expected duration 15 Months Possible start date 29 Apr 2024 Date posted 02 Apr 2024 Apprenticeship level Advanced Level 3 (A level) Reference number VAC1000241313 Positions 1 available What you will do in your working day Dealing with inbound enquiries from new clients over the telephone or by email Listening to client’s enquiry, conducting a detailed needs assessment and selling relevant advice and application packages, providing a breakdown of costs for the services sought and addressing any objections they may have effectively Using Sales CRM to follow up on leads and nurture your opportunities until conversion with admin work being a key part of the role Attending training events, exhibitions and conferences as required Providing outstanding customer service to new and existing clients Undertaking any other duties as may reasonably be required by managers Consistently Achieving realistic Sales and KPI targets The training you will be getting Customer service specialist (Level 3) qualification Functional Skills in maths and English (if required) All learning is studied through a combination of live online classes and self-paced eLearning What to expect at the end of your apprenticeship Possible progression routes into; sales, admin, account managemen or customer service Requirements and prospects Desired skills and personal qualities Communication skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Logical Qualifications GCSE or equivalent Maths & English (Grade 9 -5) Desired