Type – Permanent full-time (37.5 hours per week, worked on a rolling rota basis 5 days out of 7)
Reports to – Therapy & Training Manager
Location – SenSpa is an award-winning Thai-inspired spa located at Careys Manor Hotel in the beautiful village of Brockenhurst. It is here that spa therapy and nature therapy combine to offer a unique New Forest spa experience that focuses on the health of the mind, body and spirit. Our staff benefit from a close teamwork environment, reward schemes and opportunities for personal development.
This is an excellent opportunity to work at a multi award winning luxury spa, and would suit someone looking to build on their expertise and skills to further develop their career. The role involves carrying out massage and delivering facial treatments to guests to an extremely high standard, as well as advising and assisting guests when appropriate.
Main responsibilities
* Provide consistent specialist massage, face and body treatments as trained by SenSpa within the allotted time.
* Assess guests’ soft tissue condition, joint quality and function, muscle strength, and range of motion.
* Develop effective treatment plans for regular guests.
* Apply knowledge of anatomy, physiology and contraindications so that guests’ health conditions are identified and dealt with sensitively and appropriately and treatments are carried out safely.
* Respond to guests’ questions and concerns professionally and politely, addressing any concerns regarding appropriateness of treatment.
* Have a complete knowledge and understanding of all the services and products offered by SenSpa, actively promoting the spa, treatments, services and retail.
* Uphold the standards of sanitation and sterilisation as stated in the spa policy and procedures, in line with Health & Safety directives.
* Possess the ability to work without direct supervision, maintain a positive outlook and contribute towards a quality work environment for the team.
Our ideal candidate will
* be able to demonstrate their training and expertise in spa massage treatments to an extremely high standard in a calm and professional manner.
* have a thorough knowledge of treatments, benefits and ingredients, and their effect on the body
* have attained a minimum British Level 3 qualification or European equivalent in therapy
* have Thai massage experience
* have experience working at a similar establishment i.e. a hotel spa or destination spa
* have worked in a large team of therapists, meaning they are able to work proactively and be a team player
* be able to demonstrate a good level of English
Employee Benefits
* Uniform and workwear provided
* Free off-peak use of the spa and gym facilities
* Paid day off on your birthday
* Discounted hotel stays, restaurants, spa services and products
* Friends and family discounts
* Referral bonus for introducing a friendEnhanced annual leave for long service (5 years+)
* Employee Assistance Programme
* Free onsite parking
* Staff accommodation available if required
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