Residential Support Worker (RSW)
Plaistow, East London – Jericho House & Howards House
Ofsted Rated GOOD
Full-Time | Permanent
Competitive Salary (dependent on experience)
Make a Real Difference. Every Shift Matters.
Working in residential childcare is rewarding and demanding.
There will be challenging days. | There will be moments that test your resilience. |There will be behaviours that require patience, consistency and emotional intelligence. | But there will also be progress.There will be breakthroughs.There will be laughter, trust rebuilt, and lives redirected. | But there will also be laughter, breakthroughs, progress, and pride.
And there will be the deep reward of knowing that your consistency, resilience and care genuinely change lives.
JTA Residential Care operates two Ofsted-rated GOOD children's homes supporting young people with Emotional and Behavioural Difficulties (EBD). We are looking for committed, energetic and emotionally intelligent Residential Support Workers who can match our energy and help young people rebuild trust and stability.
What You'll Be Doing
As a Residential Support Worker, you will:
* Support and encourage young people to reach their full potential
* Create a warm, safe and structured home environment
* Build trust while maintaining professional boundaries
* Empower young people to develop life skills (cooking, travel, budgeting, self-care)
* Support care planning – contributing to risk assessments, behaviour plans and individual goals
* Keep accurate, reflective records and complete effective shift handovers
* Administer medication safely and responsibly
* Manage petty cash appropriately
* Complete health & safety checks
* Work collaboratively within a team
* Always follow safeguarding procedures
We operate waking night shifts — professionalism and alertness are essential.
Essential Requirements
UK experience within a children's residential setting is required
Experience working with children or young people in a residential care setting
Understanding of safeguarding and Children's Homes Regulations 2015
Strong written and verbal communication skills
Emotional resilience and ability to manage challenging behaviours
Full UK driving licence
Right to work in the UK
Qualifications
* Level 3 Diploma in Residential Childcare (preferred)
* If you do not already hold Level 3, you must be willing to complete it within 2 years
We will fully support you through this qualification.
What We Offer
Full company induction including NFPS physical intervention training
Funded Level 3 Diploma in Residential Childcare (T&Cs apply)
Enhanced DBS funded by us
Employee Assistance Programme (EAP)
Free meals on shift
Free on-site parking
Auto enrolment pension scheme
Refer-a-Friend Bonus – £200 (T&Cs apply)
Blue Light Card eligibility
Clear progression pathway to Senior Residential Support Worker
We invest in our people because our young people deserve the best.
Who We're Looking For
We want individuals who:
* Have energy and emotional intelligence
* Are calm under pressure
* Understand trauma-informed practice
* Can set boundaries while showing compassion
* Want a career — not just a job
If you think you have what it takes, can match our energy to be exceptional, and are willing to learn — we (and our children) want to hear from you.
Apply now by sending your CV to: jta-
Job Types: Full-time, Permanent
Pay: From £13.00 per hour
Expected hours: No less than 40 per week
Benefits:
* Bereavement leave
* Company events
* Company pension
* Discounted or free food
* Employee mentoring programme
* Enhanced paternity leave
* Health & wellbeing programme
* On-site parking
* Referral programme
* Transport links
Application question(s):
* Are you comfortable working with young people who display aggression, absconding behaviour, and high-risk behaviours?
Education:
* GCSE or equivalent (preferred)
Experience:
* children's residential care: 1 year (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person