Our client is a long-established retail brand, looking to hire a Learning and Development Specialist to join their team on a 6-month FTC. Their culture is built on creativity, collaboration, trust and agility and they believe in developing their people and fostering an environment where employees feel valued, supported, and empowered to succeed. They are committed to delivering exceptional customer experiences and the successful candidate will be instrumental in helping to build and role out their training programme.
About the Role
As a Learning & Development Specialist, you'll play a key role in building capability across our clients retail teams. You will deliver engaging learning interventions, coach colleagues in-store, and support retail leadership in enhancing performance and customer experience.
This role blends hands-on delivery with development work and requires regular travel across store locations, alongside collaboration with the People team at Head Office. It is ideal for someone energised by coaching others, passionate about empowering retail teams, and motivated by seeing behaviour and performance improve.
Key Responsibilities
1. Deliver engaging training and coaching across stores, improving product knowledge, service capability and selling confidence.
2. Facilitate group learning sessions and support the rollout of learning initiatives across the retail es...