Company Description
Job Description
As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand.
You will have the opportunity to provide high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock, and merchandising the latest garments.
Your role is essential in creating welcoming experiences that showcase our brand. With warmth and enthusiasm, you'll guide customers through their journey, offering genuine assistance and proactive service. Together with your team, you’ll create moments that matter.
Previous experience in customer service and familiarity with fabrics are beneficial but not mandatory.
Qualifications
* Customer-focused; genuinely interested in understanding and serving customers to meet their expectations
* Proactive; uses initiative to enhance the shopping experience
* Curious; seeks opportunities to improve routines and processes
* Attentive; listens and shows interest in others’ ideas
* Honest and genuine in approach
* Interested in fashion and trends
* Communicative, positive, and open-minded
* Willing to learn and adapt
* Collaborative, inclusive, and supportive
* Good English language skills
Additional Information
This is a part-time position with a contract of 8 hours per week. Please apply by sending your CV in English as soon as possible!
Benefits
We offer attractive benefits and extensive development opportunities worldwide. All employees receive a 25% staff discount, usable on all H&M Group brands in stores and online. Additionally, employees participate in our H&M Incentive Program – HIP. You can read more about the program here.
Inclusion & Diversity
At H&M Group, we are committed to creating inclusive, diverse, and equitable workplaces. We value a workforce that shares knowledge, experiences, and ideas, which positively impacts how we address challenges and relate to colleagues and customers globally. We consider all diversity dimensions in our recruitment process.
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