Position: Support Manager Location: West Cornwall Hours: 37.5 contracted hours per week Salary: 36,050.24 p er annum Closing Date: 15 October 2025 Job ref: 4735 We regret to inform you that Advance is unable to accept any sponsorship requirements. A re you motivated, competent and experienced? Then we have the job for you, apply below or contact us for more information. About the Role: Would you like to work somewhere where you get to make a real difference every day? We re looking for a passionate and highly motivated Support Manager to join our supported living services in West Cornwall. You ll work closely with the Operations Manager to lead and directly line-manage support teams, ensuring the delivery of exceptional care to adults with learning disabilities, autism, mental health needs, and those requiring positive behaviour support. This is a key leadership role where you ll champion person-centred support, drive regulatory compliance, uphold safeguarding standards and ensure that the individuals we support live their best lives. You ll also play a vital role in building a strong, empowered team culture ensuring staff feel valued, supported, and equipped with the skills and tools they need to thrive. Key Responsibilities: Lead and manage support teams across West Cornwall Ensure delivery of high-quality, personalised care in line with regulatory standards Promote a culture of excellence, inclusion, and continuous improvement Provide clear expectations, guidance, and development opportunities for staff Keep the needs and aspirations of the people we support at the heart of everything we do Maintain up-to-date documentation and contribute to data-driven decision-making Support service improvement through regular reporting and analysis What We're Looking For: Proven experience in a leadership role within adult social care or supported living Strong understanding of person-centred care, safeguarding, and PBS Excellent communication, organisational, and team leadership skills A compassionate, proactive, and resilient approach to management Why Join Us: Be part of a forward-thinking, values-driven organisation Opportunities for professional development and career progression Make a meaningful impact in the lives of others every single day For more information about the role please contact, Laura Turner, Email: laura.turner@advanceuk.org About the organisation: Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard. We recognise that our people are our greatest asset and we re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations. We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds. All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff. Benefits of working for Advance: We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits: Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours) Sector specific training is provided as part of induction plus opportunities for professional development Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more Long service awards payable in 5 year increments Golden Hello/refer a friend receive up to 500 Cycle to work scheme Access to our Employee Assistance Programme Free DBS (Disclosures and Barring Service) Excellent opportunities to progress your career within Advance Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment) Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance. We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader. Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received. INDADVPRI