This is an excellent chance to join a worldwide broking initiative, working under the remit of Delegated Authority (e.g., on behalf of Gemini) to support Gemini's launch in GB and North America, with plans for global expansion through 2026.
Initially, you will provide business and operational support for Gemini, including:
1. Providing data and information for Carrier Engagement Meetings, reporting throughput, performance, market developments, risk and issue resolution, escalation, and sharing feedback from Clients, Brokers, and Insurers.
2. Managing and tracking the referral and override process.
3. Ensuring data quality from Broking Platform and Contract Builder for reporting.
4. Serving as the focal point for queries and resolution regarding Gemini processes and best practices.
5. Resolving issues raised by internal stakeholders, wider WTW, Gemini, carriers, and auditors.
6. Obtaining market agreement for contracts and changes, including leader’s fees and facility charges.
7. Overseeing the production of client contract and invoicing documentation.
8. Collaborating with Facilities Operations to ensure delivery of contracts, endorsements, risk bordereaux, and premium monitoring.
9. Providing business support to the Gemini leader at WTW.
10. Implementing contractual outcomes for Canopius and the Consortium market.
11. Supporting business changes through Gemini rollout.
12. Supporting carrier audits.
Qualifications include ideally an insurer service background, delegated authority experience, or related work. Candidates interested in developing their careers in insurance are also encouraged to apply. Experience or interest in transformation or projects, and PBI knowledge, would be advantageous.
* Strong numeracy and literacy skills
* Proficiency in MS Office Applications
* Attention to detail and accuracy
* Excellent communication and relationship-building skills
* Ability to work both independently and within a team
Equal Opportunity Employer
At WTW, we value diversity and inclusivity. We strive to reflect the markets we serve and foster a welcoming, inclusive environment where everyone can bring their whole selves to work.
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