Join us as our new Accommodation Manager, where you'll lead, motivate, and coordinate our dedicated team to uphold exceptional standards of cleanliness and presentation. In this pivotal role, you'll ensure every accommodation type delivers an outstanding guest experience, helping us create a welcoming and memorable stay for all.
What you will be doing
* Recruiting, onboarding, and training members of the Accommodation team.
* Creating a positive team culture that consistently delivers high standards.
* Implementing an effective team structure, delegating roles, and setting clear responsibilities.
* Providing ongoing coaching, on-the-job training, 1-2-1s, and development plans.
* Driving team engagement, motivation, and recognition.
* Overseeing daily cleaning operations across all accommodation types.
* Conducting regular inspections to ensure cleanliness and presentation meet required standards.
* Creating and executing rolling plans to support consistent operational performance.
* Analysing data and monitoring team and unit performance to produce weekly action plans, implementing improvements where needed.
* Working closely with Maintenance and Guest Experience teams кordinate check‑ins, repairs, and special requests.
About you
* Previous experience managing teams.
* The ability and knowledge to coordinate complex daily business operations.
* Experience with forecasting labour and resource planning skills.
* A leadership style that inspires, supports, and brings out the best in diverse teams.
* The ability to access accommodation to perform checks and deliver hands‑on cleaning services as required, performing physical tasks including lifting, bending and standing for extended periods of time.
* The flexibility to be able to work across varied days including weekends, evenings, and bank holidays as required.
* Confident using standard IT systems and applications.
* A full UK driving licence.
Benefits
* The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training!
* Employee Assistance Programme with a 24/7 confidential helpline for counselling and support – because your wellbeing is our top priority.
* A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
* A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
* Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at ReasonableAdjustments@parkdean-resorts.com.
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