Senior Service Advisor required in the Leamington Spa area
1. Salary: Up to £35,000 basic (dependent on experience)
2. Hours: Monday to Friday only, 8:30am – 5:30pm
3. Holiday: 24 days + Bank Holidays
4. Location: Leamington Spa
We’re currently recruiting for a Senior Service Advisor to join a friendly and professional independent garage team. This is a great opportunity for someone with experience in a service environment who combines strong customer service and administrative skills with a good working knowledge of vehicles.
You’ll be the key point of contact for customers, managing the service desk, supporting technicians, and ensuring a smooth, efficient workflow through the garage. For the right person, this role could develop into a Workshop Controller position in the future.
Key Responsibilities
5. Greet and support customers throughout their service experience
6. Accurately book in vehicles, schedule work, and communicate clearly with both customers and technicians
7. Provide administrative support including preparing job cards, invoicing, ordering parts, and updating service records
8. Liaise with the workshop to ensure jobs are progressing efficiently
9. Keep customers informed and manage expectations
10. Maintain accurate records using garage management software
11. Support technicians with job allocation and coordination as needed
12. Identify opportunities to improve service efficiency and customer satisfaction
The successful Senior Service Advisor will have:
13. Strong experience in a similar service advisor role (independent or dealership)
14. Strong customer service skills – professional, friendly, and clear communicator
15. Good all-round admin and computer skills – organised and accurate
16. Solid technical knowledge – comfortable discussing vehicle issues with confidence
17. A hands-on, proactive attitude and a team-focused mindset
18. Ambition to progress – ideally into a workshop support or control role
19. No mechanical repair work required
What is on Offer
20. Competitive salary between £30,000 – £35,000
21. No weekend working – Monday to Friday only
22. 24 days holiday plus Bank Holidays
23. Opportunities for career development
24. Supportive, tight-knit team environment
25. Secure, long-term position within a respected independent garage
If you are a Service Advisor looking for an exciting opportunity in Warwickshire, contact Billy Peasgood at Perfect Placement. Billy specialises in helping job seekers develop their careers in the Motor Trade.
Our dedicated team of Automotive recruitment specialists is committed to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for any job – let us help you take the first step towards your dream Motor Trade career!