Role:
1. Responsible for new and existing tenancy sign ups in accordance with the organisation’s lettings policies and procedures
2. Support customers with changes to their tenancy
3. Engage with customers to address rent and service charge arrears, to ensure that all stages of arrears recovery are followed
4. Take part in annual tenancy checks to ensure customers are adhering to their tenancy agreements
5. Work collaboratively and proactively with property services colleagues to ensure the efficient turnaround of empty homes
Neighbourhood Officer – Housing Association – What You Need:
6. Previous experience as a Neighbourhood Officer
7. Excellent communication skills
8. UK valid driving licence and driver