Location: Remotewith trips to Swindon HQ
Type: Full-Time
Role Summary:
We’re looking for an experienced Digital & Ecommerce Manager to drive online growth by managing our ecommerce platforms and helping execute high-performing marketing campaigns. You’ll be responsible for optimising the customer journey, increasing revenue, and ensuring our digital channels work seamlessly together.
Key Responsibilities:
Ecommerce Management
* Oversee day-to-day management of our ecommerce sites Big Commerce and Shopify)
* Ensure smooth operation of product listings, promotions, payment systems, and checkout.
* Collaborate with developers/designers to improve site speed, UX, and functionality.
* Implement onsite merchandising strategies to boost conversion and AOV.
* Coordinate product launches, seasonal campaigns, and digital promotions with wider stakeholders.
Digital Marketing & Paid Media
* Plan and oversee digital marketing campaigns across Google Ads, Meta Ads, and other channels with the support of best-in-class digital agencies.
* Report and analyse on Spend, Traffic and ROAS performance.
* Brief and manage submission of creative assets for ad campaigns and landing pages.
Performance Analysis & Reporting
* Use GA4, Shopify/CRM data, to build and maintain dashboards and reports.
* Make data-driven decisions to drive CRO and digital performance.
Cross-Functional Collaboration
* Coordinate with marketing, design, customer service, and development teams.
* Work with agencies or freelancers as needed (Web Dev, Digital Agencies and SEO)
* Align digital and ecommerce strategies with broader brand and business objectives.
Requirements:
* 3–5+ years of experience in ecommerce, digital marketing, or digital product management.
* Hands-on experience with ecommerce platforms (e.g., Big Commerce and Shopfiy).
* Good understanding of paid media (Google, Meta, etc.)
* Strong working knowledge of GA4, conversion tracking, and ecommerce analytics.
* Familiarity with CMS, CRM, and email marketing tools (e.g., Ometria, Klaviyo).
* Basic understanding of HTML/CSS or experience working with developers.
* Data-driven mindset with excellent attention to detail.
* Strong project management and communication skills.
Desirable (Nice to Have):
* Experience with SEO, affiliate marketing, or influencer partnerships.
* Knowledge of CRO tools (e.g., Hotjar, Optimizely, VWO).
* Experience managing teams or freelancers.
* Experience in A/B testing and personalization strategies.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Retail
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