Operations SupervisorPosition: PermanentLocation & Hours: Nottingham, on-site, 8:30am 5:30pmSalary: circa £35,000 per annumRole Overview:We are seeking a dynamic Operations Supervisor to oversee our partner's day-to-day operations and maintain their high standards of service delivery. Our Partner are a storage and distribution specialist who work with well-known retailers. Reporting to the Facilities Director, you will serve as the primary point of contact for clients, manage staff and operations, handle reporting, and ensure seamless processing of orders and billing. This role offers the opportunity to be a key player in their team, providing essential support across various contracts and functions.Responsibilities:
1. Serve as the main point of contact for clients, addressing inquiries and ensuring excellent customer service.
2. Manage and supervise staff, providing guidance and support to achieve operational goals.
3. Handle reporting duties, including analysing data and generating reports to track performance metrics.
4. Process orders efficiently, coordinating with internal teams to fulfil client requirements.
5. Take on elements of coordination and purchasing tasks to support operational needs.
6. Manage billing for the entire operations, maintaining accurate records and invoicing clients promptly.
7. Provide coverage for...