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Finacle application support executive

Harrow
Permanent
Quantum Recruitment
Support executive
Posted: 14h ago
Offer description

We are Hiring for an Application Support Executive role for an International Bank based in Harrow. JOB ROLE Provide user support for Finacle e-banking systems, including troubleshooting and resolving issues. Collaborate with cross-functional teams to ensure seamless usage of Finacle systems with other applications. Develop and maintain documentation of Finacle system configurations and procedures. Day-to-day dealing with users such as back-office, front-office, Treasury, Finance, Operations, Branch Operations, basic infrastructure support is a key role to be played. Handle projects and generate reports with respect to the systems being handled. JOB RESPONSIBILITY ✓ Support for Finacle Core, Treasury, Nostro Reconciliation, SWIFT, AMLOCK, Pelican applications/operations. ✓ User Access Management and administration of applications as per Department requirement. ✓ Handle Finacle customization/enhancement projects. ✓ UAT testing and implementation of new modules/applications. ✓ Analysis and escalations of critical issues ✓ Guide and train users for day-to-day jobs. ✓ Support for general administration of the department. ✓ Support to the infra management team within Systems department. ✓ Generate reports/MIS as per organizational requirement using suitable tools using SQL developer/oracle suit by running/creating DB Queries ✓ Resolve tickets assigned in RMS (R...

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