Are you ready to lead Application Support in a high -impact environment? This is an exciting opportunity to join a leading North-East based organisation as a Application Support Lead. Youll lead a small technical team responsible for delivering high-quality application support across a diverse portfolio of business-critical systems. In this role, you will: Manage, coach and develop a team of application support analysts Oversee day-to-day service delivery, incident management and workload planning Collaborate with technical teams and application owners to drive service improvements Contribute to technical roadmaps, continuous improvement and strategic planning What were looking for: Strong leadership ability and people-management skills A background in application support within a complex IT environment Confidence working with technologies such as Microsoft 365, Citrix, authentication services and server/client applications Excellent problem-solving, communication and stakeholder engagement skills This is a fantastic opportunity for a motivated technical leader who thrives in a collaborative environment and enjoys shaping how services evolve. If youre passionate about delivering high-quality support and developing high-performing teams, wed love to hear from you.