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Sales & events manager

London
Kate Ross
Event manager
Posted: 2 March
Offer description

Join Fuller’s: Where the true you thrives and
diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to
celebrate your authentic self. Our four core values – doing things the right
way, being part of the family, celebrating individuality and always asking what’s
next? – define the essence of who we are.



The Drayton Court Hotel offers 27 boutique rooms as well as a popular bar for dining and drinking. It also plays host to a wide range of events throughout the year, leading to a number of busy periods.



What we
can offer you:

* An
exciting variety of career paths: Explore a wide range of roles and career
paths across our pubs and hotels.
* Supportive
environment: We put people first and strive for a collaborative and trusting
atmosphere where everyone is valued.
* Continuous
growth: Engage in learning and development programs to fuel your personal and
professional growth.
* 25%
discount on food and drink, across all our pubs and hotels for you and your
friends and family. Increasing to 30% after one year, 35% after three years and
40% after five years.
* A fair
share of tips, paid on top of your hourly pay and paid on a weekly basis.
* Discounted
hotel stays at hotels in the Fuller’s Family
* Access
to ‘My Fuller’s’ – our online benefits platform where you can make savings at
100s of retailers and access discounted gym memberships, cinema tickets and
much more.
* Healthcare
Cash Plan – after one year with us you will have access to a 24-hour GP service
and the ability to claim your money back for dentist and eyecare appointments.
* Full
induction and training
* The
option to receive up to 35% of your earnings as you earn them with Wagestream.
This means you won’t always need to wait until payday.



What is the role of a Sales & Events Manager:

* Effectively execute pre-booked strategy.
* Deliver pre-booked revenue and covers targets.
* Drive additional business via outbound activity.
* Manage Collins, Atreemo & Tonic systems.
* Maintain accurate customer records and provide performance report as required.
* Execute social media platforms and online presence plan (including website & listings).
* Investigate the market and identify key event opportunities to drive more business.
* Boost conversion rate through quick and clear customer communication.
* Create and support delivery of bespoke events across the year.
* Recruit, train and develop sales & events coordinator (where applicable).
* Provide excellent customer service both in person and via email/phone.
* Communicate effectively with teams to ensure the successful delivery of bookings

What Skills would we like you to have?
* Strong customer focus and commercial awareness.
* Excellent organisation and time management skills.
* Understanding of the operational running of the business/events.
* Great communication and people skills.
* Creative approach to problem-solving.
* High attention to detail.
* Ability to meet tight deadlines and work on multiple projects.
* Good negotiation, sales and marketing skills.

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