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Field Based - This role will manage upwards of 20 nurse clinics across Scotland and the North of England
Closing Date - 21st May
Passionate about health and wellbeing? Love delivering exceptional patient care? We have an exciting opportunity for an experienced nurse/nurse manager looking for a new challenge!
Reporting to the National Nurse Manager, the Regional Nurse Manager leads a team of in-store Nurses to deliver safe and effective patient services and achieve commercial goals by providing direction and support to ensure all services are delivered in a consistent, professional, and profitable manner through optimal working practices.
A typical day in this role includes:
Operational
* Accountable for delivering the Nurse clinic and in-store private services budget
* Lead, coach, and develop the Nurse Team to deliver exceptional patient service, customer experience, and develop a commercial plan that maximizes all revenue opportunities.
* Ensure best practice on optimal working is implemented across all Nurse clinics
* Foster relationships with local Authorities, GPs, hospitals, businesses, and other key stakeholders to help grow the business.
* Adhere to Standard Operating Procedures for all clinical practice and support the development of policies and guidelines
* Ensure best practice in the Nurse Clinic is followed and address areas of development identified through clinic audits.
Customer Service
* Lead by example to deliver ‘That Superdrug Feeling’ and a great Customer Experience, demonstrated through the Superdrug Customer Experience Measure
* Actively promote healthcare services to customers and key stakeholders
People
* Lead or participate in recruitment and support nurse induction programmes for new nursing colleagues
* Work alongside the National Nurse Manager to foster a ‘one team’ spirit, nurturing a positive culture and sharing best practices across the Nurse team.
* Communicate openly with the Nurse team and other departments to ensure they are fully informed on relevant internal and external business matters
* Take an active role in the ongoing personal, professional, and clinical development of the Nurse team
Professional
* Keep up to date with clinical and operational knowledge requirements across NHS, Public Health, and Private Sector markets
* Ensure adherence to Information Governance and data protection policies and manage responses to clinical incidents.
What you’ll need to succeed
* Significant experience leading a team of clinical experts within a field-based role
* Understanding of core principles of a retail or commercial business environment
* Experience with Revalidation processes
* Effective planning and time management skills, with adaptability in a fast-paced environment
* Full UK driving license, as extensive UK-wide travel and occasional overnight stays are required
Here’s what’s in it for you
* 33 days holiday rising to 38 days with length of service (including bank holidays)
* 2 staff discount codes for yourself and a family member or friend
* 30% discount on Superdrug Own Brand Products in-store and online
* Bonus potential up to 25% of annual salary
* Unrivalled Learning and Development program
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