About the Role
:
As a Planner you will be working in a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. This local contract covers Redbridge council within the social housing sector.
A Planner within our Thurrock branch. You will be doing admin duties, WIP management, will be taking and receiving call, receiving and responding email, raising repairs, planning works, ensuring operatives have a full diary of jobs every day, liaising with operatives and sub-contractors, ensuing all the follow-on work required and plan in if operatives need to go back to site.
Day to day duties:
1. Answering client & internal calls and emails.
2. Planning work for the in-house operatives and sub-contractors.
3. Administration of compliance checks and visits.
4. Housekeeping of internal MCM system.
5. General administration duties.
6. Mandatory training and compliance.
Role Criteria:
7. Previous experience working in a call centre
8. Experience with planning works
9. Good communication skills
10. Team player
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.
Benefits we can offer you.
11. 25 days annual leave plus bank holidays
12. Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
13. Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
14. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
15. Family friendly policies