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Customer service advisor

Hardingstone
Permanent
Assist Insurance Services
Customer service advisor
Posted: 12 January
Offer description

What is the role? This is an excellent opportunity for you to enter the Insurance industry and to be part of a team of consultants who will handle all our new business enquiries, providing quotations for our customers insurance needs. You will be part of a phone-based team working across both inbound telephone calls derived from our active marketing campaigns and outbound calls to customers who have requested contact via e-commerce sites or email. You will understand the client’s needs and present solutions based on the information that the customer provides with a view to arranging their insurance for the coming year on a range of products. You will be new to insurance, but don’t worry, we will provide all the training and support you need to work across our product range. Who are we? Assist Insurance Services is one of the UK’s leading providers of leisure insurance products for caravans, boats, holiday homes, park homes and lodges. In 2022, we were recognised by the insurance industry and announced as winners of two prestigious awards in one night, the ‘Personal Lines Broker of the Year Award’ and the ‘Customer Care Award’, which we are extremely proud of. Following this, we returned to the British Insurance Awards last year winning the 2024 Customer experience Award and was shortlisted this year for the Personal Lines Broker of the Year Award. In addition to this in January this year we received a 202...

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