Insurance Product Executive
Location:
Hybrid – 1 day per week in East Grinstead, ideally suited to candidates based in London, Kent, or Sussex
Type:
Permanent, Full Time
Overview
This role is within the Insurance & Financial Services function, focusing on the development, improvement, and oversight of member-facing insurance products such as travel, health, caravanning, and ferry insurance. You will act as an internal expert, balancing technical accuracy with member needs.
You will ensure products meet regulatory standards, respond to member feedback, and remain competitive. The role includes supporting call centre queries (about 20% of your time), assisting with claims insights, and maintaining clear, compliant documentation.
Key Requirements
* Strong understanding of insurance products, ideally travel, health, or niche cover
* Experience with regulated products (FCA knowledge a plus)
* Analytical skills with experience analyzing claims data, trends, and feedback
* Member-focused, empathetic approach
* Excellent communication skills, both written and verbal
* Organized, detail-oriented, proficient with tools like Google Workspace
* Experience in product support, technical customer service, or similar roles
Application Process
Please send your CV to apply. Due to high application volume, only successful candidates will be contacted within 10 working days. If you do not hear from us, please consider your application unsuccessful.
Additional Information
Membership Bespoke is acting as a recruitment agency for this role. We encourage applications from all qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, marital status, or pregnancy and maternity.
#J-18808-Ljbffr