Job Title: Medical Receptionist
Location: North London
Job Type: Full-Time
Salary: Competitive, dependent on experience
About the Role
Nurse Seekers are delighted to be recruiting on behalf of a fast-paced, highly respected dermatology clinic located in North London. The clinic specialises in skin cancer treatments including Mohs surgery, and also offers a range of aesthetic procedures such as chemical peels and laser surgery.
This is a fantastic opportunity for an experienced and organised Medical Receptionist looking to join a professional and dynamic clinical team.
Key Responsibilities
Meet and greet patients in a warm and professional manner
Book appointments and manage schedules for consultants and secretaries
Handle incoming and outgoing correspondence including emails, calls, and SMS
Communicate with insurance companies to obtain authorisations and confirm coverage
Provide treatment cost quotations to patients
Assist with payment processing, allocation, and tracking of outstanding invoices
Collect and input data for audits and patient satisfaction surveys
Organise staff diaries and clinical rotas
Conduct audits and assist with Healthcare Commission compliance
Deliver general cosmeceutical product knowledge upon patient request
Help manage and follow up on patient complaints, maintaining accurate records
What We're Looking For
Previous experience in a busy medical or clinical reception setting
Excellent customer service and communication skills
Confident using computer systems and managing digital correspondence
Ability to multitask and work efficiently under pressure
Friendly, approachable, and empathetic personality
Degree-qualified or equivalent experience
A proactive, professional attitude with high attention to detail
Benefits
Supportive and inclusive working environment
Opportunity to work in a reputable and growing clinic
Ongoing training and development opportunities
Apply Today
If this sounds like the perfect role for you, applyor contact us directly on (phone number removed). One of our friendly consultants will be in touch to discuss the next steps.
Nurse Seekers are also recruiting for roles across the UK including RGNs, RMNs, RNLDs, Home Managers, Clinical Leads, and Deputy Managers. If you're exploring opportunities in the care or clinical field, we’d love to hear from you