Supervisor - department store

Job Description

FRASERS is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand as Frasers and due to an internal promotion we are looking for dynamic candidates to join our team in Glasgow as a Supervisor.


Job Description


Your Role:


1. Maximise turnover to exceed required targets and identify opportunities to continually improve performance
2. Manage and motivate the performance of the team to ensure sales targets are met and exceeded
3. Be a strong presence on the shop floor to drive sales both personally and through the team
4. Ensure exceptional customer service is delivered at all times
5. Ensure all members of the team have the tools and knowledge to deliver the key business objectives
6. Manage the presentation and merchandising of seasonal stock in line with Head Office directives
7. Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
8. Drive and deliver KPI's
9. Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role