Position:GermanSpeakingCustomerServiceAdvisor Workinghours:MondayFriday08:00am5pm Location:Edinburgh Salary:£24,800£1,000 Whowearelookingfor.
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
WeareseekingapassionateandenthusiasticGermanspeakingCustomerServiceAdvisortojoinourteaminourEdinburghoffice.Youwillbecustomer-centric,haveapassionfortravel,haveatrackrecordinbuildingrapportquicklyandtakeprideinbeingabletoproblemsolve.Theseaspectswillcomethroughinallyourinteractionswhilstdeliveringthebestpossiblecustomerservicethroughourrangeofcommunicationchannels.
Whatyouwillgetinreturn JoiningtheteaminEdinburgh,youwillbewarmlywelcomedtoanengagingandsupportiveworkingenvironmentwhichincludes: 33daysannualleave Workplacehealthcashplanincludingclaimingbackfordental,opticalandphysiotherapyandmuchmore Employeewell-beingprogram,EmployeeAssistanceProgramandenhancedsickpay Monthlyperformance-basedbonuses Extensivelearningopportunitiesandresourcestofurtheryourcareer Enhancedfamilypolicies(maternity/paternity/adoption) Lifeandhealthinsurance Freeon-sitegym Hybridworking(after6months) Frequentemployeeengagementevents Referafriendbonusscheme Whatyoullbedoing Providingexceptionalservicetoourcustomers,beingthe?rstpointofcontactrespondingtovarioustravelqueries.
ProvidingresolutionstoourcustomersviaCall,ChatandEmail.
Handlingcustomerquerieswithempathy,patienceandcompassion.
Attendingregularteamhuddles.
Keepinguptodatewiththelatestpromotions,initiativesandcompanypolicies/procedures.
Assistinginadhocassignedprojects.
Whatyoullneed Customerserviceexperience Mustbe?uentinGermanandEnglish Effectivecommunicationskills GoodknowledgeofMicrosoftOfficesuite&Pro?cienttypingabilities Abilitytoremaincalmandlogicalinchallengingsituations Excellentproblem-solvingskills Enthusiasticapproachwiththedesiretohityourgoalsandpassionateaboutcontinuousdevelopment BeAwareofRecruitmentFraud Pleasebevigilantandremember,officialcommunicationswillalwayscomefromourverifiedemailaddresses,andweneverconductinterviewssolelyviatextorinstantmessagingapps.Wedonotchargeanyfeesthroughoutthehiringprocess. xxuwjjq Ifyoureceiveanydubiouscommunications,reportthemimmediately.