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Salesforce PSS Solution Architect, Leeds, West Yorkshire
Client: Empiric
Location: Leeds, West Yorkshire, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 1
Posted: 06.06.2025
Expiry Date: 21.07.2025
Job Description:
Rate: Negotiable (Inside IR35)
Duration: 6 months initially and extendable (long term project)
Responsibilities
* 12+ years CRM experience with at least 3 years in public sector or Energy & Utilities Services domain
* PSS (Salesforce Public Sector Cloud) implementation experience is mandatory.
* Experience working on PSS cloud and GDS understanding is beneficial.
* CRM/Salesforce solution experience is a plus.
* Proven ability to design and optimize business processes and integrate systems.
* Detail-oriented with quick learning ability regarding new concepts and technologies.
* Strong verbal, written, presentation, and interpersonal skills.
* Ability to collaborate effectively within a team.
* Serve as a Trusted Digital Transformation Advisor for customers.
* Lead business process redesign, roadmap planning, and multi-cloud implementation touchpoints.
* Assess customer requirements, co-create the future vision, and map solutions to Salesforce.
* Guide customers on target architecture, phasing, and transition architecture.
* Provide domain expertise for Salesforce 360 platform solutions.
* Assist in building CRM strategy and roadmap, leveraging Salesforce and supporting technologies.
* Work with clients to design solutions based on complex business needs.
* Collaborate with technical teams and partners to define solution details.
* Review design blueprints and identify potential risks.
* Stay updated with industry trends and Salesforce solutions.
Summary
* The Solution Architect acts as an industry expert on Salesforce Customer 360 Platform, aligning solutions with enterprise architecture in the public sector, energy, and utilities industries.
* Strong industry knowledge and a consultative approach are essential.
* Expertise in business strategy, application architecture, data, security, cloud computing, and related fields is required.
* Assist in designing product roadmaps and leveraging Salesforce technologies within enterprise frameworks.
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