Current employees, please apply in Workday.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing brands such as Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our success is driven by our mission: to empower, engage, and inspire our consumers every step of the way.
Our team members are the heart of our stores worldwide, bringing passion and dedication to ensure an exceptional customer experience. From greeting customers to helping them select products or style outfits, your core responsibility is to ensure our customers enjoy their time with us.
Key Responsibilities
* Creating memorable experiences through authentic customer service.
* Achieving sales targets and performance metrics.
* Interacting with customers, educating them about products, and building rapport.
* Maintaining store standards, visual merchandising, managing deliveries, stock replenishment, and adhering to safety procedures.
* Managing cash and following policies for security, safety, and stock accuracy.
* Encouraging customer loyalty by discussing upcoming launches and collecting customer data.
Knowledge, Skills, and Abilities Required
* Flexible schedule, including weekends and holidays.
* Retail sales experience preferred but not required.
* Passion for our brands and their lifestyles.
* Excellent communication skills.
* Positive, professional attitude.
* Enthusiasm to learn and share product knowledge.
* Ability to work under pressure in a fast-paced environment.
Working Conditions
* Retail environment.
The Extras
* Generous clothing allowance.
* Training and development opportunities.
* Quarterly bonuses.
* 60% off all Sweaty Betty merchandise.
* Pro-rated 25 days holiday if part-time.
* Refer a Friend bonus scheme.
* Season Ticket Loan.
* Access to Retail Trust for advice and support.
* Budget for attending fitness classes.
* Access to sample sales.
* Health Cash Plan with Medicash (post-probation).
* Enhanced Family Leave policy.
Our DEI Commitment
We aim to create a culture that celebrates diversity, embodies inclusion, and promotes equity. We are committed to listening, learning, and developing our team and business to be more inclusive and equitable. Our mission is to embed diversity, equity, and inclusion at our core, fostering a culture of belonging where everyone can be their authentic selves. We recognize the journey ahead and are dedicated to doing the hard work needed to be champions and allies in our community.
#J-18808-Ljbffr