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dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.
Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.
Most companies try to meet expectations, dunnhumby exists to defy them. Using big data, deep expertise and AI-driven platforms to decode the 21st century human experience – then redefine it in meaningful and surprising ways that put customers first. Across digital, mobile and retail. For brands like Tesco, Coca-Cola, Procter & Gamble and PepsiCo.
We are looking for a highly organised and proactive Campaign Manager to join our Media Client Services team. This role will focus on supporting the smooth coordination and campaign delivery of multiple in-store media campaigns as well as assisting with campaign allocation and workflow management. The ideal candidate will thrive in a fast-paced retail media environment and enjoy collaborating with various teams to ensure campaigns are delivered on time and to client brief.
Key Responsibilities:
* Performance
* Supporting the growth of dunnhumby’s media business, ensuring revenues are maximised whilst adhering to agreed channel principles
* Manage and execute the end-to-end delivery of all relevant CPG funded campaigns as booked for allocated CPG clients
* Support Commercial and Clients to drive efficiency and deliver best in class campaigns
* Capacity Management and Resource Allocation:
* Support Senior Campaign Managers in managing team capacity and campaign allocation using our workflow management system (Monday.com) and other tools to ensure campaigns can be accepted across POS, Radio and Digital.
* Utilise our workflow data to support in driving efficiencies across projects, clients and media channels
People
* Establish close working relationships with relevant Media Sales and with allocated Clients, ensuring that all parties are familiar with, and adhering to, Campaign and Channel guidelines
* Attend relevant internal, client, and supplier meetings as appropriate
* Support in specified Store media channel meetings ensuring that opportunities are understood and optimised
Process
* Co-ordinate and manage all key tasks and sub-tasks of allocated CPG campaigns, working effectively with internal stakeholders to ensure campaign work continues without pause or delay.
* To ensure that all allocated Campaign booking information and assets are reviewed for accuracy and completeness, returning those requiring rework, and processing those that are at the required standard
* To ensure that all Campaign bookings comply with channel guidelines
* Manage the approval and amendment process with CPG clients ensuring that changes are accurately captured and processed, that timelines are adhered to and the CPG client expectations are managed effectively
* Be an expert in Campaign and Channel guideline, ensuring that all changes or enhancements are shared with Media Planning and allocated CPG clients
* Identify and suggest improvements to the current processes that could positively change the way that we work internally.
What you’ll need
* Self-driven, results-oriented, solutions-focused with a positive outlook
* Advanced communication and writing skills – working across the team, within the wider agency, with clients and media owners
* Strong analytical thinking
* Demonstrated critical thinking and problem-solving abilities.
* The ability to meet deadlines in a fast-paced environment; working under pressure and prioritise workload
* Excellent project management skills to prioritise tasks on these busy accounts
* Be able to adhere to processes and best practice
* Highly organised and capable of working independently
What you can expect from us
We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Marketing
* Industries
Technology, Information and Media
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