About us: At Nkuku, we create beautifully handmade homewares and furniture. We work with makers throughout the world, combining timeless design with traditional skills and natural materials. Our brand is built on three core values: Natural, Ethical, and Crafted, which guide everything we say and do. Committed to ethical practices from the start, we are proud to be B Corp certified, joining a growing community of companies that balance purpose and profit We foster a professional yet friendly and informal culture where respect and collaboration are highly valued. We encourage creativity, work together as a team, and strive toward shared success. About this role and you: We are looking for bags of personality and a positive attitude. You will demonstrate a ‘can-do’ approach and enthusiasm, paired with a desire to do things right, creating a great customer experience. To be successful you’ll need to be enthusiastic, energetic and engaging, with the ability to articulate and share your passion for great products and service with our customers. We’re an ethical and inclusive employer so want you to feel free to be yourself, but as importantly you should have the ability to bring our core values alive in everything you do. You will be responsible for assisting in the day-to-day operations of the Store. As part of the sales team, you will be working to help achieve sales targets whilst delivering exceptional levels of customer service. You will be proud to work for Nkuku and confident in describing to customers the origins of our brand and the benefits of our products. About your key responsibilities: We are looking for our new Store Assistant to deliver on the following Be passionate about your role and responsibilities Make everyone feel welcome and instantly at ease Embrace a more relaxed environment, without relaxing the standards Bring charisma to the room and know how to hold a great conversation Be inspiring and make the “everyday” feel special Be well organised in how you operate Live our values by being green and community minded Be open minded and flexible in the duties you cover Solve problems in a logical and customer-focused way About your skills and knowledge: This position would suit an individual who is; Customer focussed Sales and target driven whilst not compromising on service Able to demonstrate a confident and clear communication style, able to adapt to your audience Has excellent organisational and time management skills (including the ability to prioritise and multi-task and handle time-sensitive deadlines in a complex, fast-paced environment). Hours & Rota This is a part-time position, working part time hours on a rota basis per week. The role covers across a 7-day shift pattern, which includes weekend and Bank Holidays on a rota basis. About your Benefits: A competitive hourly rate and incentives 25 days holiday per year pro-rata, plus Bank Holiday allowance BUPA Healthcare Plan Life Cover Insurance Statutory Pension Company Cycle to Work scheme Exclusive discounts on Nkuku products Paid Charity Volunteering Days We’re a growing business that encourages our people to grow with us. Work Location: Nkuku Redbrick, 218 Bradford Road Batley, West Yorkshire WF17 6JF