Salary: £55,000 - 60,000 per year Requirements: We are looking for an IT Manager with proven experience managing IT teams and delivering technology strategy in a complex environment. You should have a strong technical background across Microsoft technologies, networking, and unified communications. Experience with telephony platforms (e.g., Avaya, Cisco, Genesys, or similar) would be highly advantageous. A solid understanding of cybersecurity standards, including ISO27001, PCI, and Cyber Essentials Plus is essential. Additionally, we value excellent supplier management and contract governance experience. You should also be a strong communicator and influencer, comfortable engaging at all levels of the organization. Responsibilities: In this role, you will lead the IT department by delivering a clear and effective technology strategy aligned with our business goals. You’ll manage IT infrastructure, unified communications, and cloud environments to ensure high availability and performance. Your responsibilities will include overseeing supplier governance and contracts, conducting regular performance reviews, and managing budgets. You will maintain Cyber Essentials Plus standards and ensure a strong, proactive cybersecurity posture. Acting as the senior escalation point for IT issues, you’ll ensure service excellence across all areas. You'll partner with senior stakeholders to drive innovation, automation, and digital enablement across the business, as well as deliver and support IT change and transformation projects, ensuring alignment with broader business priorities. Technologies: Cloud Cisco Genesys Support Security More: We are a well-established organization headquartered in Glasgow, experiencing strong and sustained growth across the UK and internationally. Technology is central to our continued success, from modern communications and cloud infrastructure to robust cybersecurity and business systems that enable growth. We foster a culture built on communication, collectiveness, and transparency. With a focus on innovation and continuous improvement, we empower our people to make a genuine impact. We offer a high level of autonomy and excellent career progression, as demonstrated by the growth of our current staff. Joining us at this stage presents the chance to help shape the next phase of our IT evolution and broader business strategy. The salary for this role is up to £60k, accompanied by a comprehensive benefits package. We operate a hybrid working pattern with three days onsite at our conveniently located Glasgow city center office, with public transport links and parking available for those who drive. This is a key leadership role within our business that places technology at the heart of its success. You will have the autonomy to shape IT direction, lead transformation initiatives, and make a real impact on the company’s future growth. If this sounds interesting to you, we encourage you to apply. last updated 7 week of 2026