Senior Business Analyst - Operational Risk
Location: Northampton (Hybrid - 2-3 days per week)
Salary: £90,000 - £95,000 per annum + benefits
We're partnered with a leading global financial services organisation to recruit a Senior Business Analyst for a business-critical transformation programme.
The role
This is a complex, regulated initiative focused on transforming the organisation's product governance framework. The programme has critical phases to deliver - including go-live, post-production support, and decommissioning of legacy systems.
You'll be joining at a crucial point in the journey - helping to ensure delivery aligns to rigorous regulatory requirements and operational risk standards, while guiding a large group of Business Analysts through a formal, standardised process.
Key Responsibilities:
* Act as the senior BA for a team of ~10 Business Analysts (mix of perm, contract, and vendor resources)
* Lead by example with hands-on BRD development and oversight of quality and consistency across the team
* Supervise and mentor BAs: conduct 1:1s, spot-check work, provide direction, and resolve blockers
* Represent the BA function in governance forums, aligning with delivery pods and escalating where required
* Ensure alignment between business needs, technical solutions, and regulatory expectations
* Work closely with stakeholders across operations, risk, product governance, and IT
* Translate complex process and tech requirements into actionable deliverables using the organisation's established methodology
* Champion best practice in business process design and product governance within a risk-regulated environment
About You:
* Strong background in business process and application development within operational risk or product governance initiatives
* Experience working within a risk function is highly desirable
* Proven leadership skills, with experience guiding diverse BA teams and managing vendors/MSPs
* Confident in navigating "painful" conversations, challenging the status quo, and driving accountability
* Able to bridge the gap between business and tech - understanding application design and identifying poor process executions
* Experienced in working on large, regulated change programmes with technical delivery elements
* Comfortable representing the BA function to senior stakeholders in formal forums
* Adept at writing and reviewing BRDs to high standards
* Familiarity with CMS workflow tooling (or similar configurable platforms) is a plus
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