Head of Digital Products role at RSM UK
As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions and a clear goal to become the premium adviser to the middle market, globally. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.
RSM is a leading provider of audit, tax, and consulting services to middle-market leaders, globally. Our national technology team supports our client-facing Audit, Tax and Consulting teams in our goal of becoming a digital first business. We provide IT support and technology change services to our business teams, including the development of innovative software solutions and digital products that meet the highest standards of performance, security, and user experience. As we continue to expand our digital solutions, we are seeking an experienced and dynamic individual to step into the role of Head of Digital Products.
Role Overview
This senior digital leadership role oversees internal software and digital product development across RSM UK & Ireland. As Head of Digital Products you will work closely with the business and the Chief Digital Officer to define and deliver a roadmap of software and digital solutions. The digital product portfolio combines solutions used internally to enhance business productivity and enable regulatory compliance, alongside revenue generating products that RSM takes to market to solve client challenges. We foresee this portfolio expanding as the firm invests further in custom solutions for our clients, and in digital productivity solutions to support our teams.
Examples of current products developed and supported by the software team include the RSM client portal, a strategic online platform used to interact with over 22,000 clients; revenue-generating products including RSM Tracker and RSM Insight4GRC; RSM UK’s audit working papers platform, Orbit; and internal software such as our client-onboarding platform and numerous other compliance solutions. This portfolio is expanded to grow in response to business and client demand.
The right candidate for the role will combine significant leadership experience within a software engineering environment, with strong commercial acumen and the ability to collaborate with senior business stakeholders to define and deliver future digital product roadmaps in a dynamic and rapidly changing environment. They will bring experience and know-how of how to launch and grow revenue-generating digital products, as well as a demonstrated ability to drive innovation (including the use of AI) into a software engineering practice to enhance delivery velocity.
As demand for digital solutions grows, this role will expand in strategic importance, scaling development capacity, evolving delivery models, and introducing new capabilities to meet rising internal and client-facing needs.
Key Responsibilities
* Team Management: provide leadership, oversight and direct line management to internal software development team leads, ensuring effective delivery; lead and manage one of RSM’s established software development teams; help to recruit and retain top engineering talent; foster a culture of continuous learning, professional development, and staff engagement; introduce new technologies, including AI, to drive innovation and enhanced velocity into our software engineering practices.
* Software Engineering Oversight: implement best practices in software development, driving continuous improvement and innovation; ensure platforms are built with ROI, performance, security and scalability in mind; lead the software engineering response to critical incidents and collaborate with stakeholders to ensure rapid resolution and continuous process improvement; oversee and approve change requests, including active participation in Change Advisory Board meetings.
* Technology Adoption: drive adoption of technologies aligned with engineering principles and measurable improvements in productivity and software quality, including responsible use of AI; lead the integration of AI-powered agents into RSM’s digital platforms; develop a strategic approach to technology adoption and ensure architectural alignment with cyber security and other partners; support the firm’s hybrid cloud strategy and champion SecDevOps practices.
* Strategic Liaison: collaborate with Microland to align development capacity with project needs; build strong relationships with product owners and other stakeholders; advise on digital product launches, support and enablement to drive revenue growth; facilitate communication across departments and influence enterprise architecture decisions.
* Cost Management: lead annual budgeting for software engineering and manage budgets for software development to optimise expenditures while maintaining high standards.
* Leadership and Strategy: contribute to the national technology leadership team; develop strategic plans for the software engineering department and manage risks including delays, technical debt and security vulnerabilities.
Key Qualifications
* Experience: At least 10 years in a senior software engineering role with substantial people leadership responsibilities; experience scaling engineering teams and delivery models; relevant agile certifications such as Certified ScrumMaster (CSM) are desirable.
* Education: Bachelor's degree in Computer Science or a related field.
* Industry Knowledge: Understanding of the professional services industry and its regulatory environment.
* Skills: Strong leadership and team management, excellent communication and stakeholder management, proficiency in modern software development practices, and strong agile project management skills with hands-on experience in Scrum/Agile frameworks.
Why Join Us?
This is an exciting opportunity to shape the future of technology at RSM. As our dependency on technology increases, the role offers substantial potential for on-the-job learning and professional growth. You will be at the forefront of driving innovation and ensuring that our digital platforms meet the highest standards of performance, security, and user experience. Join us and be part of a team that values innovation, collaboration, and excellence.
Diversity and Inclusion at RSM
At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life and we aim to reflect that diversity within our teams to understand client needs. Diverse teams bring a broader range of ideas and insights to work, so we are committed to a firm culture that embraces difference and strengthens inclusion.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing and Sales
Industries
Accounting
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