Main area Administration Grade Band 4 Contract Permanent Hours
* Part time
* Flexible working
22.5 hours per week (Must be available to work a Wednesday due to team meeting schedule.) Job ref 083-8012890-WW
Employer Sirona care & health CIC Employer type NHS Site Osprey Court Town Bristol Salary £28,392 - £31,157 pro rata, per annum Salary period Yearly Closing 12/06/2026 23:59
Quality Support Officer
Band 4
Job overview
We are seeking a Quality Support Officer to join our Family Nurse Partnership Team!
The Family Nurse Partnership (FNP) is a voluntary home-visiting programme that supports young, first-time parents from early pregnancy until their child reaches two years of age. Specially trained Family Nurses work alongside parents to build confidence, strengthen parenting skills, and help give children the best possible start in life.
Family Nurse Partnership (FNP) Quality Support Officer plays a key role in supporting the effective delivery, quality assurance, and continuous improvement of the programme. Working closely with FNP Supervisors, Family Nurses, and wider public health teams, the postholder will coordinate and monitor data, support programme fidelity and reporting requirements, and contribute to the smooth running of operational and administrative processes that underpin high-quality service delivery and positive outcomes for young parents and their babies.
This is a part-time position working 22.5 hours per week. Due to team meeting requirements, working on Wednesdays is essential.
Main duties of the job
* Provide comprehensive, high-level administrative, clerical, and data support to the Family Nurse Partnership (FNP) team, ensuring work is delivered to a consistently high standard.
* Support Family Nurses with the practical preparation required for visits and activities, including printing and organising materials, preparing equipment and resources, and coordinating both physical and virtual materials.
* Establish and maintain efficient office support systems to ensure FNP resources and materials are reproduced, organised, and available in a timely manner, maximising clinical contact time for Family Nurses.
* Develop and maintain a strong understanding of the clinical and performance review requirements within the FNP Information System (Turas) and local clinical recording systems.
* Maintain excellent knowledge of Turas reports and dashboards, providing support and guidance to new team members in accessing and using the system effectively.
* Support the Supervisor with the analysis of team data within Turas and clinical records, producing accurate and timely reports as required.
* Take a lead role in managing and promoting effective use of team data, role modelling a culture of learning and data analysis to support evidence-informed clinical practice.
* Carry out regular quality checks of data within Turas, providing feedback to the Supervisor and wider team to support data accuracy and compliance.
Benefits
Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.
Equal Opportunity
We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.
We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.
Visa and Eligibility
We are unable to offer sponsorship for this role. If you require a VISA to work in the UK, you must have 14 months remaining in order to be eligible for this role. Please state your expiry date in your application.
Qualifications & Training
* NVQ level 3 or equivalent
* Maths & English GCSE or equivalent level A-C (4-9)
Skills, Knowledge & Experience
* Advanced keyboard skills
* Some understanding of Family Nurse Partnership
* Children's health or social care knowledge
Employer certification / accreditation badges
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
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