Italian Customer Experience Agent - VR Gaming & Tech Support Salary: £27,019.20 per annum + extensive lifestyle benefits & perks Are you passionate about social media, community engagement, and helping users get the most out of innovative virtual reality technologies? We are looking for an Italian Customer Experience Agent to join our team at the cutting-edge Belfast VR Hub. In this exciting role, you will be the voice of major VR products across digital platforms, enhancing the customer journey and ensuring user satisfaction through creative and impactful social engagement. Location: Belfast City Centre BT1 3NR (Fully on-site) Key Responsibilities - Italian Customer Experience Agent: * Monitor and engage across social media, forums, and product review sites to provide timely and relevant support. * Respond to user queries and community conversations in a positive, informative, and engaging way. * Promote a healthy online community by encouraging user-generated content and positive discussions. * Collaborate with internal teams to identify trending issues and improve digital customer experience. * Spot opportunities to reduce customer effort through improved digital self-service resources. * Support digital campaigns, promotions, and engagement initiatives across various channels. Who You Are - Italian Customer Experience Agent: * ...